DVSA centre - slow to respond?

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MartinClan
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DVSA centre - slow to respond?

Post by MartinClan » Mon Jan 30, 2017 1:59 pm

I sent my MSVA application off to the local DVSA centre (Leighton Buzzard) over two weeks ago. I have heard nothing. Is the DVSA normally slow to respond?
I asked for a test for the middle of February and, as I am still working for a living, it would be nice to know well in advance what date they are going to give me!

Cheers, Robin
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Re: DVSA centre - slow to respond?

Post by Weg3 » Mon Jan 30, 2017 3:18 pm

Ring them up. The guys in Norwich were very helpful and obliging.
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Re: DVSA centre - slow to respond?

Post by MartinClan » Mon Jan 30, 2017 3:58 pm

Weg3 wrote:Ring them up. The guys in Norwich were very helpful and obliging.
I did try that initially. But the person that answered the phone (central number?) wouldn't put me through to the test centre until I actually had a test booked! Perhaps I should try again and hope to get someone more helpful....

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Re: DVSA centre - slow to respond?

Post by MikeM » Mon Jan 30, 2017 6:06 pm

Robin,
Email VOSA - they have a "respond by" policy timescale (from memory, 3 days). It's not as if the local Centre will be snowed under by applications at this time of the year.
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Re: DVSA centre - slow to respond?

Post by Colin-gser » Mon Jan 30, 2017 6:43 pm

Hi

Seems to me that two weeks is reasonable given the staffing levels and their other workload - I dont think kit car tests is a big part of their workload nor is their work particularly seasonal

The reason for the central number is to let them get on with their work without interruptions

Perhaps wanting a test mid Feb and only applying mid Jan was somewhat optimistic

Regards a local government worker doing 3 people's jobs!

Colin
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